Sonesta Resort

Develop business through direct sales solicitation for an assigned territory or market segment(s). Essential Duties & Responsibilities: o Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication o Achieve personal and team sales goals as assigned o Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business. o Achieve personal and team goals as assigned. o Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders. o Produce monthly sales-related reports and sales forecasts for assigned area of responsibility o Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. o Promote teamwork and quality service through daily communication and coordination with other departments. Disseminate sales-related information to other departments as appropriate. o Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets. o Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings. o May assist in developing and implementing sales plans. May also participate in annual budgeting and planning process. o Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers. o Perform other duties as assigned o May serve as “Manager on Duty” as required


Some college plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred. Ability to travel required.

o Frequently standing up or moving within and outside the facility

o Carrying or lifting items weighing up to 25lbs

o Handling objects


The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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