Sales and Customer Service Associate
Wild Birds Unlimited of Hilton Head
Wild Birds Unlimited of Hilton Head is seeking a reliable and friendly customer service associate to join our team. This will be a 20-25 hour per week position to start, but with the potential to become an assistant manager or manager role over time for the right candidate, with the ideal candidate having worked previously at a Wild Birds Unlimited store. Working here is unlike most retail experiences in that you are helping bring people and nature together.
Computer-savvy (PC not Mac). Our point-of-sale system is a Microsoft product. Plus you should be comfortable using Microsoft Word and Excel.
Enjoys birding and/or feeds their backyard songbirds and has a good knowledge of birds here in the Lowcountry. At the very least, you must have an interest and curiosity about wild birds and be willing to quickly learn a lot more.
Takes pride in providing great customer service by being friendly, a good listener, helping customers choose the right products (and sometimes solve problems), and then closing the sale — in a no-pressure environment.
Enjoys a work day that can include a variety of tasks: helping customers, ringing up sales, restocking products, dealing with deliveries and checking in orders, helping customers carry their bags to the car (yes, we do this!), basic store cleaning and maintenance.
Works well as part of a team, but is comfortable working solo for stretches of time and juggling tasks and priorities accordingly.
Able to carry a 40 lb. bag of seed and load and move multiple bags using carts and dollies.
Able to be on their feet for a good portion of the workday.
A bit of mechanical aptitude: using screwdrivers, pliers, cordless drill on occasion to assemble displays, fix broken feeders, attach birdhouses to mounting plates, etc.
Willingness to learn more about birds, products, and learn new task.
Understands the importance of maintaining a neat, professional (yet casual) appearance.
Online, video-based training modules for learning about products.
Customers who share common interests.
Potential for position to transition into a manager role with associated increase in wages and benefits.
We are looking for someone with a passion for nature and birds who will become an integral part of our team, taking on new responsibilities over time to help us grow the business while creating a position for themselves that is fun and rewarding.
Salary: $10 hour to start
Start Date: ImmediateApply By Email