Travel Sales Agent
AAA is the largest travel company in the world and we are looking for entry-level candidates that will assist our Members in planning drive vacations in North America. When you work on our team, you work with Members planning their getaways to Orlando, Las Vegas, New York, and many other cool & exciting places in North America. You have the opportunity to work with, and personally recommend top North American destinations. **THIS POSITION IS THE TRAINING POSITION IN THE CAREER PATH, WHICH WILL LEAD TO A POSITION OF TRAVEL SALES AGENT WITH UNLIMITED EARNING POTENTIAL** Primary Function Our Travel Sales Agents begin their career assisting members through their expertise in and knowledge of destinations throughout North America. You will first become an expert in the preparation of the famous AAA “Trip Tik” driving route, while interacting with members by phone and in person, assisting with a wide range of member products and services. A typical day as a Travel Agent working with AAA includes a day filled of multiple tasks. Travel Agents assist customers with multi-faceted leisure travel plans and advise them of travel needs. Agents must build relationships with a variety of customers, understand their wants, anticipate their needs and determine the best products to match their vacation desires and travel style. Travel Agents participate in an extensive four phase training program to advance their career to a Senior International Travel Agent. A successful Travel Agent must be able to research destinations, fares, hotels, suppliers and be able to effectively and efficiently handle multiple tasks. Some basic skills travel agents must have include: •Superior People Skills •Strong Customer Service & Sales Skills •Excellent Verbal and written communication skills •Accurate Math Skills •Computer and Social Media Skills •Presentation Skills
•Assist members with routing services, general travel and AAA membership information, hotel information/reservations, and auto information/reservations, travel store items.
•Maintain inventory of map materials and tour books to ensure that supplies are on hand as needed
•Responsible for day-to-day cashiering with membership fees, attraction ticket sales, travel store purchases and other various member purchases
•Seek potential to grow membership base through sales and service
Strong Desire to pursue a career as a Travel Agent
•Business Management or Hospitality related college degree, preferred
•Demonstrated ability to read maps
•1 to 2 years of Recent Customer Service experience, required
•1 to 2 years of Recent Retail industry experience, preferred
•Likes to work in an exciting, fast paced atmosphere!
•Enjoys learning North American geography and destinations AND enjoys providing great, detailed driving instructions and itineraries!
Legal Background Requirements:
· No felony convictions within the past ten years
Delivering value, safety, and total peace of mind every day is not just our business, it’s our purpose.
Join our team.
Dedicated. Innovative. Driven. Successful.
AAA invests in our Travel Employees by providing a comprehensive career path and training at each level. As you build your skills and repeat customers, you will expand your knowledge base to include exotic destinations around the world. Progression through our career path program can offer many opportunities and rewards!!
Live it, see it, and sell it with the largest and most recognizable and trusted name in travel - AAA!
AAA recognizes that premium benefits play an important part in our employees overall well-being. We are driven to make our employee benefits among the best, allowing our employees to provide AAA members with outstanding service.
Health/Prescription Drug Insurance Plans
Choice of three Major medical plans with variations in coverage, all including prescription drug plans. Wellness visits are covered at 100%
Full dental plan with 100% coverage for preventative services.
Network plan offers exams/materials for a $10 co-pay.
50% company match, up to 6% of compensation
Eligible after one year of employment
Company Paid Benefits
Life Insurance benefit equivalent to one times your salary (max $200,000)
Spouse/Dependent Life Insurance – Company paid benefit equivalent to $1000 per dependent
Group Accident Insurance – supplemental accident insurance
Specified Disease Insurance – supplemental insurance in the event of specified critical illnesses
Voluntary Disability Insurance
Company paid short and long term disability.
Accidental Death & Dismemberment Coverage
Paid Time off
Participation in this health program allows employees to earn discounts on their health insurance premiums.
Cigna Healthy Rewards Program
Employees have access to discount health programs including weight management, alternative medicine, tobacco cessation assistance and a variety of other products.
Employee Assistance Program
Employees have access to a team of confidential and professional help to resolve problems affecting them and their families.
Free AAA Basic Membership
Special Banking and Credit Union Programs
Wells Fargo at work
BB&T at work
Sharon View Credit Union
Car Buying Assistance Program
Current employees of AAA Carolinas are eligible for special employee-only pricing.
Employee Referral Program
Money in your pocket each time you refer a friend or relative that is hired!
Cell Phone Services
AAA Retail Store
Travel Reimbursement Program
Please apply online via the following link:
https://re21.ultipro.com/CAR1015/JobBoard/JobDetails.aspx?__ID=*FE64EB223D8CBC28Apply Online Here Apply By Email