Sonesta Resort

843-341-1834

awells@sonesta.com

130 Shipyard Drive
Hilton Head Island, SC 29928

Job Overview: Accurately balances all hotel income and expenses for 24 hour hotel operating period. Essential Duties & Responsibilities:  o Balance and audit for accuracy room revenue, food and beverage revenue and telephone revenue; assist in the preparation of all reports relevant to daily revenues. o Balance and audit for accuracy all room and tax charges, cashier’s reports, and guest and house accounts. o Complete and transmit daily management and accounting reports and supporting documents; prepare customer tracking report, market segmentation report, food and beverage revenue report, and other auditing report necessary to ensure the accurate accounting of hotel revenues and expenses.  o Transmit credit card batches. o Act as hotel system liaison during night hours. Call in and open tickets with Opera, Protobase, or System Support during the overnight hours if a system fails or issues occur. o Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. o Perform all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages. o Promote team work and quality service through daily communications and coordination with other departments.  o May assist with other duties as assigned.  The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Qualifications

This job requires ability to perform the following:

o Carrying or lifting items weighing up to 50 pounds
o Moving about the public areas
o Communicating with other people
o Handling objects, products, and computer equipment
o Bending, stooping, kneeling
o May be required to work nights, weekends, and/or Holidays.

Qualifications and Requirements:

Minimum high school diploma, some college preferred. Minimum one year guest service/hotel experience, or an equivalent combination of education and/or experience. Must have full knowledge of the guest service/night function and some supervisory training/experience preferred. Must speak fluent English. Other languages preferred.  May be required to work weekends and/or holidays. This is an overnight position, so nights are required.

Salary: $12-$15/hour

Start Date: Available now.

Apply Online Here Apply By Email Call to Apply 843-341-1834 Fax Your Resume to 843-785-4879

Come Visit us at: 130 Shipyard Drive Hilton Head Island, SC 29928