Harry and David

Store566@harryanddavid.com & lsmith@harryanddavid.com

Description Position Summary The 2nd Assistant Stores Sales Leader performs the duty of a Sales Associate, and is responsible for the leadership of the sales team and day-to-day operations of the store. Essential Duties and Responsibilities Facilitate and/or manage the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations Ensure compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls Communicate priorities and information in a timely manner to align associates with company initiatives. Maximize Customer Service Leader to drive sales through leading sales associates to maximize the customer experience. Lead the sales team in sales and metric performance consistently through product knowledge and use of prescribed selling techniques. Maintain a visually appealing store; ensure proper housekeeping, visual merchandising, and organization are kept to the highest standard. Train associates on visual merchandising techniques to ensure store is maintained at all times. Drive foot traffic by supporting local marketing initiatives and coordinating and executing in-store promotional events. Ensure the store is property staffed and schedules are completed in accordance with company guidelines. Establish clear goals and action plans, assign clear accountability and follow up, recommend impactful solutions that drive results. Ensure products are properly displayed and replenished as needed Support the Store Sales Leader in the development of top talent. Act as a coach and mentor to sales team by using discretion in assessing performance, providing feedback and coaching to improve performance, and effectively recommending employment decisions to Store Sales Leader Engage in conversation with customers to understand customer needs delivering exceptional customer service by anticipating customer needs and considering the impact of all decisions/actions on the customer. Please complete the 2nd Assistant Store Sales Leader Assessment at the following link: https://assess.shlonline.com/default?action=url&key=a2f4f26fbd2c8d&lang=en_us.


Position Requirements

Education and Experience

High school diploma or equivalent required
1-3 years retail experience providing exceptional customer service and performing multiple tasks in a fast paced environment


Why Harry & David and Wolferman's
We offer a great corporate culture and competitive salary. If you love our gourmet food as much as we do, you will also enjoy a 30% employee discount on all of our delectable Harry & David products as well the other brands under the1-800-Flowers.com Family of Brands.


Company Overview:
Harry & David, along with Wolferman's and Moose Munch, is the nation's foremost purveyor of gourmet fruit and food gifts through our premier direct marketing and e-commerce techniques. Harry & David is part of the 1-800-FLOWERS.COM brand which combines the world's leading floral gifting brand and its existing family of gourmet gift brands with the iconic Harry & DavidĀ® brand to create a multi-occasion, omni-channel gift retailer.
Harry and David, Wolferman's and Moose Munch are part of the 1-800-Flowers.com Family of Brands (www.1800flowers.com).

Start Date: Immediately

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